For international travel, except to Canada, it is recommended that you arrive at the airport four (4) hours before departure.
The information below is subject to change. It is the traveler’s responsibility to confirm customs office location and availability.
JFK Airport |
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| For weekend travel, go to the International Arrivals Terminal. To have Carnets validated between the hours of midnight and 8:00am, call (718)-553-1647 to set up an appointment. To validate a Carnet the day before departure, go to US CBP-Public Response Window at Bldg 77, 2nd floor Tel: (718) 487-2714 |
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| Location | Phone # | Office Hours |
International Arrivals TerminalTerminal 4 | 718-553-1647 | 24 Hours |
DeltaInternational FlightsUS CBP – Ships Office, Terminal 3 | 718-632-6804 | 9:00am-midnight Early morning flight: 6:00am-midnight |
British AirwaysUS CBP – Ships Office, Terminal 7 | 718-553-1726 | 1:00pm-9:00pm Early morning flight: 6:00am-9:00pm |
American AirlinesUS CBP – Ships Office, Terminal 8 | 718-487-6873 | 6:00am-11:00pm |
Air France, Japan Airlines, Korean Airlines, Luthansa, Turkish AirlinesTerminal 1 (new building) | 718-751-1278 | Open during the hours between the first and the last flight. |
Public Response WindowBldg 77, 2nd floorAt Rockway Blvd. and Guy Brewer, near Main Post Office, Bldg 250 | 718-487-2714 | 6:00am-midnight |
US CBP Cargo | 718-487-2691 | 8:00am-5:00pm |
LaGuardia Airport |
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| It’s required to set up an appointment for Carnet Validation. Call the US CBP-Ships Office at: 718 476-4822, leave a message and a CBP officer will respond. | ||
| Location | Phone # | Office Hours |
US CBP – Ships OfficeLocated in the Air Canada Cargo terminal | 718-476-4822 347-245-2005 | 8:30am- 9:30 pm or last flight |
Newark Airport |
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| Location | Phone # | Office Hours |
US CBP – Ships OfficeTerminal B, Arrival Hall, Ground Floor | 973-565-8000 | 7:00am-11:00pm |
| Entry Team 2E1 email: Cbp.ny-nwkprobres@dhs.gov | 973-368-6820 | 8:00am-9:30 pm |
Miami Air Cargo |
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| For information regarding CBP, Miami Air Cargo please contact 305-869-2740 or 305-869-2750 | ||
