Airports – West Coast


For international travel, except to Canada, it is recommended that you arrive at the airport four (4) hours before departure.

The information below is subject to change.  It is the traveler’s responsibility to confirm customs office location and availability.


Los Angeles International Airport

TerminalPhone #Office Hours

Cargo Desk

11099 S. La Cienega Blvd.
(cross street is 111th Street)
(310) 348-4670/467524 Hours

Terminal Island

300 S. Ferry Street
(310) 665-4560 *8:00am-4:30pm
(ocean shipments only)

Public Information Office

Tom Bradley Terminal,
3rd Floor/Departure Level
(310) 665-45608:00am-midnight
(air shipments only)
* Must call this general number to be transferred to the terminal of your choice.

San Francisco International Airport

TerminalPhone #Office Hours

South Terminal

(650) 876-27359:30am-3:45pm
(Monday – Friday)

Central Terminal

(850) 876-28167:00am-midnight
(including weekends)

US CBP Cargo Offices

501 Airport Boulevard
(650) 876-28129:00am-11:00pm

Seattle/Tacoma International Airport

TerminalPhone #Office Hours

South Satellite Terminal

(206) 553-19748:00am-5:00pm
(Monday – Friday)

Air Cargo Office

2580 South 156th St., Bldg A
(206) 553-50158:00am-4:00pm

For off-hours, call to schedule appointment

U.S. Customs and Border Protection

7 South Nevada St., Suite 100
(206) 553-50158:00am-4:30pm

Location is not convenient. No parking.

Any questions, call US Customs Service, Port Director’s Downtown Office at (206) 553-5390

Staff Contact:   Andrew Shiles

Senior VP, ATA Carnet and Trade Services
Tel: 212.703.5079

Former FedEx executive and cargo industry veteran Andrew Shiles leads USCIB’s portfolio of trade services, including the “merchandise passports” used by thousands of exporters around the world to get goods through customs quickly and easily. Shiles works to expand U.S. trade interests through promotion of the ATA Carnet program. Shiles comes to USCIB following more than 30 years at FedEx Express, the world’s largest air express cargo company, most recently as global regulatory compliance manager, where he served on USCIB’s Customs and Trade Facilitation Committee. His leadership experience in global supply-chain management includes participation in U.S. Customs and Border Protection’s Simplified Entry Working Group, which redesigned and implemented the current entry-clearance process into the United States.
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