U.S. Airports for Validating Carnets

 

For international travel, except to Canada, it is recommended that you arrive at the airport four (4) hours before departure.

The information below is subject to change.  It is the traveler’s responsibility to confirm customs office location and availability.

West Coast

 

Los Angeles International Airport

TerminalPhone #Office Hours

Cargo Desk

11099 S. La Cienega Blvd.
(cross street is 111th Street)
(310) 348-4670/467524 Hours

Terminal Island

300 S. Ferry Street
(310) 665-4560 *8:00am-4:30pm
(ocean shipments only)

Public Information Office

Tom Bradley Terminal,
3rd Floor/Departure Level
(310) 665-45608:00am-midnight
(air shipments only)
* Must call this general number to be transferred to the terminal of your choice.
 

San Francisco International Airport

TerminalPhone #Office Hours

South Terminal

(650) 876-27359:30am-3:45pm
(Monday – Friday)

Central Terminal

(850) 876-28167:00am-midnight
(including weekends)

US CBP Cargo Offices

501 Airport Boulevard
(650) 876-28129:00am-11:00pm
 

Seattle/Tacoma International Airport

TerminalPhone #Office Hours

South Satellite Terminal

(206) 553-19748:00am-5:00pm
(Monday – Friday)

Air Cargo Office

2580 South 156th St., Bldg A
(206) 553-50158:00am-4:00pm

For off-hours, call to schedule appointment

U.S. Customs and Border Protection

7 South Nevada St., Suite 100
(206) 553-50158:00am-4:30pm

Location is not convenient. No parking.

Any questions, call US Customs Service, Port Director’s Downtown Office at (206) 553-5390.

Any questions, call US Customs Service, Port Director’s Downtown Office at (206) 553-5390.

Midwest

Chicago – O’Hare International Airport

Hand-Carried Merchandise

  • The US CBP will only validate Carnets on the departure date; no pre-validation is available.
  • The US CBP may require the merchandise to be presented at the time of Carnet validation.  Chicago customs is strict with this rule, so, allow yourselves enough time.  Any question, contact the US CBP directly.
Passenger Processing Unit

International Arrivals Terminal (Terminal 5), at the bottom level of the arrival area

(773) 894-2900 (Monday-Sunday: 7:30am-10:00pm)
(773) 894-2890 (Monday-Friday: 2:00pm-4:00pm)

International Arrivals Terminal (Terminal 5), at the bottom level of the arrival area

(773) 894-2900 (Monday-Sunday: 7:30am-10:00pm)
(773) 894-2890 (Monday-Friday: 2:00pm-4:00pm)

Merchandise by Air/Ocean Freight

Because the US CBP must confirm that Chicago is the last port of departure before Carnets are validated, Holders must present either an ocean bill of lading or an airway bill with the merchandise.

For questions, contact the customs office directly at the number below.

US CBP

2571 Busse Road, Suite 306
Elk Grove Village, IL  60007

(847) 616-4060,
2571 Busse Road, Suite 306
Elk Grove Village, IL  60007

(847) 616-4060, dial “0” for operator and ask for Informal Counter

Monday-Friday: 8:30am-8:00pm
Saturday: 8:30am-5:00pm
Sunday: 8:30am-7:00pm

East Coast

 

JFK Airport

For weekend travel, go to the International Arrivals Terminal. To have Carnets validated between the hours of midnight and 8:00am, call (718)-553-1647 to set up an appointment.

To validate a Carnet the day before departure, go to US CBP-Public Response Window at Bldg 77, 2nd floor Tel: (718) 487-2714
LocationPhone #Office Hours

International Arrivals Terminal

Terminal 4
718-553-164724 Hours

Delta

International Flights
US CBP – Ships Office, Terminal 3
718-632-68049:00am-midnight

Early morning flight:
6:00am-midnight

British Airways

US CBP – Ships Office, Terminal 7
718-553-17261:00pm-9:00pm

Early morning flight:
6:00am-9:00pm

American Airlines

US CBP – Ships Office, Terminal 8
718-487-68736:00am-11:00pm

Air France, Japan Airlines, Korean Airlines, Luthansa, Turkish Airlines

Terminal 1 (new building)
718-751-1278Open during the hours between the first and the last flight.

Public Response Window

Bldg 77, 2nd floor
At Rockway Blvd. and Guy Brewer, near Main Post Office, Bldg 250
718-487-27146:00am-midnight

US CBP Cargo

718-487-26918:00am-5:00pm
 

LaGuardia Airport

It’s required to set up an appointment for Carnet Validation. Call the US CBP-Ships Office at: 718 476-4822, leave a message and a CBP officer will respond.
LocationPhone #Office Hours

US CBP – Ships Office

Located in the Air Canada Cargo terminal
718-476-4822

347-245-2005
8:30am- 9:30 pm or last flight
 

Newark Airport

LocationPhone #Office Hours

US CBP – Ships Office

Terminal B, Arrival Hall, Ground Floor
973-565-80007:00am-11:00pm
Entry Team 2E1 email:
Cbp.ny-nwkprobres@dhs.gov
973-368-68208:00am-9:30 pm
 

Miami Air Cargo

For information regarding CBP, Miami Air Cargo please contact 305-869-2740 or 305-869-2750

Staff Contact:   Glendy Sung

Vice President, Carnet Operations
Tel: 212.703.5073

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