HQ Hours & Holidays

United States Council for International Business

Carnet and Trade Services


Our regular office hours are Monday thru Friday,

from 9:00 a.m. to 5:00 p.m. Eastern Time.


Holiday Closings 2018

January 1MondayNew Year's Day
January 15MondayMartin Luther King Jr. Day
February 19MondayPresident's Day
May 28MondayMemorial Day
July 4WednesdayIndependence Day
September 3MondayLabor Day
November 22ThursdayThanksgiving Day
November 23FridayDay After Thanksgiving
December 24MondayChristmas Eve
December 25TuesdayChristmas Day

In 2018, unless otherwise announced, USCIB offices will close at 3:00 PM before the following six holidays:

  • Memorial Day weekend
  • Independence Day
  • Labor Day weekend
  • Thanksgiving weekend
  • Christmas
  • New Year’s

Staff Contact:   Andrew Shiles

Senior VP, ATA Carnet and Trade Services
Tel: 212.703.5079

Former FedEx executive and cargo industry veteran Andrew Shiles leads USCIB’s portfolio of trade services, including the “merchandise passports” used by thousands of exporters around the world to get goods through customs quickly and easily. Shiles works to expand U.S. trade interests through promotion of the ATA Carnet program. Shiles comes to USCIB following more than 30 years at FedEx Express, the world’s largest air express cargo company, most recently as global regulatory compliance manager, where he served on USCIB’s Customs and Trade Facilitation Committee. His leadership experience in global supply-chain management includes participation in U.S. Customs and Border Protection’s Simplified Entry Working Group, which redesigned and implemented the current entry-clearance process into the United States.
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